How to book a hotel room
The majority of the conference will take place in the McCormick Place Convention Center, but there are some sessions at various hotels, depending on the sponsoring unit. Detailed location information for sessions will be available in the Conference Scheduler.
To reserve a hotel room, you MUST be registered for the conference. When registered, access your personalized registration dashboard in your registration confirmation email to initiate the hotel booking system. Your password is your confirmation/attendee ID. Any registration-related questions can be directed to CompuSystems at 708-486-0706 or [email protected].
The interactive map and hotel amenities will be available soon.
Marriott Marquis - HQ
Hyatt Regency Chicago - CO-HQ
Courtyard River North
Hampton Inn McCormick Place
Hilton Garden Inn McCormick Place
Hyatt Regency McCormick Place
Marriott Magnificent Mile
Palmer House Hilton
Radisson Blu Aqua Hotel, Chicago
Sheraton Grand Chicago
If you require accessibility assistance to book your housing, please call onPeak at 800-584-9047, Monday through Friday, 8:00 am - 5:00 pm CST.
Accessibility options are offered throughout the Annual Conference.
Hotel Reservation Deadlines and Information
- You must be registered for the Annual Conference to make a housing reservation. Hotel reservation requests will be accepted until May 26, 2020, subject to availability.
- Rates are quoted for the room, not per person, and all rooms are assigned on a first come / first serve basis.
- Special rates are available only when you book directly with onPeak.
- All rooms are subject to applicable tax.
- All requests must include six accommodation choices.
- Make sure to give accurate dates of arrival and departure for everyone occupying the requested room.
- NOTE: onPeak does not assume the responsibility of pairing guests for double occupancy or in multiple housing units.
- After May 26, 2020, onPeak will continue to make reservations on a space available basis only (i.e., register early to get the hotel of your choice).
Hotel Confirmations, Cancellations, or Changes
Confirmation of the room reservation will be acknowledged by the travel desk and sent within 72 hours. If you have any questions regarding your reservation, or to make changes or cancellations, contact onPeak at 800-584-9047, do not contact the hotel. One night’s room and tax guarantee to a credit card is required to hold hotel reservations. All changes and/or cancellations prior to June 18, 2020 must be made through onPeak. After June 18, 2020 changes and cancels must be made direct to the hotel at least 72 hours prior to arrival date for most hotels.
Don’t Be A “No Show!”
If you have a confirmed room reservation and find that you are unable to attend the conference, be sure to notify the ALA Housing Desk or the hotel holding your reservation. If not, the room will be left vacant (when it could be used by another attendee), and you will lose your deposit.
ALA is pleased to announce that our official contractors for registration and housing services are CompuSystems Inc. (registration) and onPeak (housing). Both contractors work with us to provide exhibitors and attendees with new and expanded services to make your conference experience the best that it can be.
Accept no substitutes! Please be aware that there are companies that claim to provide housing and registration services for the ALA conferences that are not affiliated with ALA in any way. The chances are quite good that sometime soon you will receive a fax, e-mail transmission or phone call (if you haven't already) that offers you cut-rate housing. The author's apparent intent is to convince you that the offer is made on behalf of ALA. IT IS NOT. Many exhibitors have become the unwitting victims of these room block poachers who secure exhibitor lists from Internet Web sites and membership databases from the membership directories that associations produce.
Don't be misled! Housing for ALA's Annual Conference and Midwinter Meeting is handled exclusively by onPeak.
When ALA secures hotel sleeping rooms for our conferences, we do so to assure that our attendees and exhibitors are adequately accommodated. We also require hotels for meeting space for the numerous sessions offered. This involves contracting rooms and space with many hotels, however, doing so will subject us to cancellation and attrition policies.
Everyone loves a bargain. Poaching housing blocks, however, is not about better prices - it is about highly suspect ethics and service. We hope you will support ALA's efforts to thwart the efforts of room block poachers when making your housing arrangements.
Thank you for your support.